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Technical support – PASCO ME-9426A AMUSEMENT PARK PHYSICS User Manual

Page 17

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012-03776E

Amusement Park Physics

13

Technical Support

Feed-Back

If you have any comments about this product or this
manual please let us know. If you have any suggestions
on alternate experiments or find a problem in the manual
please tell us. PASCO appreciates any customer feed-
back. Your input helps us evaluate and improve our
product.

To Reach PASCO

For Technical Support call us at 1-800-772-8700 (toll-
free within the U.S.) or (916) 786-3800.
email: [email protected]
Tech support fax: (916) 786-3292

Contacting Technical Support

Before you call the PASCO Technical Support staff it
would be helpful to prepare the following information:
• If your problem is computer/software related, note:

Title and Revision Date of software.
Type of Computer (Make, Model, Speed).
Type of external Cables/Peripherals.

• If your problem is with the PASCO apparatus, note:

Title and Model number (usually listed on the label).
Approximate age of apparatus.

A detailed description of the problem/sequence of
events. (In case you can't call PASCO right away, you
won't lose valuable data.)
If possible, have the apparatus within reach when call-
ing. This makes descriptions of individual parts much
easier.

• If your problem relates to the instruction manual, note:

Part number and Revision (listed by month and year on
the front cover).

Have the manual at hand to discuss your questions.