Technical support – PASCO SE-8658A PERMANENT MAGNET MOTOR User Manual
Page 33

Technical Support
Feedback
If you have any comments about the product or
manual, please let us know. If you have any sugges-
tions on alternate experiments or find a problem in the
manual, please tell us. PASCO appreciates any
customer feedback. Your input helps us evaluate and
improve our product.
To Reach PASCO
For technical support, call us at 1-800-772-8700
(toll-free within the U.S.) or (916) 786-3800.
fax:
(916) 786-3292
e-mail: [email protected]
web:
www.pasco.com
Contacting Technical Support
Before you call the PASCO Technical Support staff, it
would be helpful to prepare the following information:
If your problem is computer/software related, note:
-
Title and revision date of software.
-
Type of computer (make, model, speed).
-
Type of external cables/peripherals.
If your problem is with the PASCO apparatus, note:
-
Title and model number (usually listed on the la-
bel).
-
Approximate age of apparatus.
-
A detailed description of the problem/sequence of
events.
If possible, have the apparatus within reach when
calling to facilitate description of individual parts.
If your problem relates to the instruction manual,
note:
-
Part number and revision (listed by month and
year on the front cover), and
-
Have the manual at hand to discuss your ques-
tions.