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Technical support – PASCO SE-8658A PERMANENT MAGNET MOTOR User Manual

Page 33

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Technical Support

Feedback

If you have any comments about the product or
manual, please let us know. If you have any sugges-
tions on alternate experiments or find a problem in the
manual, please tell us. PASCO appreciates any
customer feedback. Your input helps us evaluate and
improve our product.

To Reach PASCO

For technical support, call us at 1-800-772-8700
(toll-free within the U.S.) or (916) 786-3800.

fax:

(916) 786-3292

e-mail: [email protected]

web:

www.pasco.com

Contacting Technical Support

Before you call the PASCO Technical Support staff, it
would be helpful to prepare the following information:

 If your problem is computer/software related, note:

-

Title and revision date of software.

-

Type of computer (make, model, speed).

-

Type of external cables/peripherals.

 If your problem is with the PASCO apparatus, note:

-

Title and model number (usually listed on the la-
bel).

-

Approximate age of apparatus.

-

A detailed description of the problem/sequence of
events.

If possible, have the apparatus within reach when
calling to facilitate description of individual parts.

 If your problem relates to the instruction manual,
note:

-

Part number and revision (listed by month and

year on the front cover), and

-

Have the manual at hand to discuss your ques-

tions.