Pach and Company AeGIS 8000 Series Manual - Manual (Page 30)

GATE PROBLEMS SOLUTIONS AND SUGGESTIONS
Remote access does not unlock the door or
gate. • Check the remote open door number to release the door or gate on
function code 20 and 21.
• Check if the problem occurs on all tenants.
• If the display shows door open, check the system’s relay using an
ohm meter. The meter should read a closed circuit across the RC1
and NO1 or RC2 and NO2 or open circuit across the RC1 and
NC1 or RC2 and NC2.
• If the wires are connected to RC1 and NO1 or RC2 and NO2,
jumper the two pins and the door should unlock. If the wires are
connected to RC1 and NC1 or RC2 and NC2, remove the wire on
RC1 or RC2 and the door should unlock.
4-digit access code does not unlock the door
or gate. • If the display shows door open, check the system’s relay using an
ohm meter. The meter should read a closed circuit across the RC1
and NO1 or RC2 and NO2 or open circuit across the RC1 and
NC1 or RC2 and NC2.
• If the wires are connected to RC1 and NO1 or RC2 and NO2,
jumper the two pins and the door should unlock. If the wires are
connected to RC1 and NC1 or RC2 and NC2, remove the wire on
RC1 or RC2 and the door should unlock.
• Check the input power (12.5 VAC - 13.5 VAC or 13.5 VDC - 14.5
VDC). If the input voltage is lower than the above range specified,
the on board relay will not work properly.
KEYPAD PROBLEMS SOLUTIONS AND SUGGESTIONS
Some of the keypad’s keys do not work. • Check the connection between the keypad ribbon cable and the
main board, the red line must be facing up.
• Disconnect the keypad’s ribbon cable then reconnect it.
Pach and Company Chapter 5 Page 23
AeGIS 8000 Series TROUBLE SHOOTING GUIDE