Micromod Micro-DCI: 53SU6000 COMMUNICATIONS SERVICES - Manual (Page 39)

53SU6000 INSTALLATION AND SETUP GUIDE
Introduction 31
6.0 SUPPORT SERVICES
A number of support services are available to users of the 53SU6000 and other Micro-DCI software and
equipment. These include training programs, software maintenance agreements, and replacement parts.
6.1 Software Maintenance Agreement
A Software Maintenance Agreement provides the user with Software Update Service. Software Updates
may provide modifications, improvements and/or enhancements to existing functionality. Software Update
Service includes:
• the right to receive one copy of the Software Updates for the software specified in the
Agreement, and related standard documentation, which are released during the term of the
Agreement.
• a copy of the standard documentation concerning Micro-DCI Software Updates.
6.2 Training
The factory has a modern training facility that provides service and repair instruction. On-site training is
also available. Contact a factory sales office for specific information and scheduling.
6.3 Replacement Parts
The 53SU6000 is a software product. Optional hardware items available for use with the 53SU6000 are
shown in
Table 6-1 through Table 6-4 .
✎ NOTE
Technical support and installation of Software Updates are not
included in the Software Update Service.