Chapter, Chapter 6: cleaning and maintenance – CognitiveTPG Advantage DLX User Manual

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Chapter 6: Cleaning and Maintenance

For optimal printhead performance CognitiveTPG recommends cleaning the
thermal printhead every 5,000 inches. Proper maintenance reduces replacement
costs by extending the life of the printhead and improves the performance of the
printer.

IMPORTANT! DISCONNECT THE POWER PRIOR TO CLEANING THE ADVANTAGE DLX .

Cleaning the Printer

Clean the exterior of the printer and the media tray using a lint-free cloth,
and if necessary, a mild detergent solution.

Cleaning the Thermal Printhead and Platen

1. Open the print mechanism.

2) Gently clean the printhead (A) and platen (B)

using a CognitiveTPG approved cleaning pen,
card or a soft, lint-free cloth saturated with
99% isopropyl alcohol.

WARNING! INCORRECTLY CLEANING THE PRINTER WILL CAUSE PERMANENT DAMAGE AND
VOID THE PRINTER’S WARRANTY. COGNITIVE RECOMMENDS USING A CERTIFIED
CLEANING PEN FOR CLEANING THE THERMAL PRINTHEAD.

Cleaning Supplies

Advantage DLX Cleaning Supplies

Part #

Size (inches)

Items per box

Description

14-00-0000

2.5” x 6”

Cleaning card

14-00-0001

4.5” x 6”

Cleaning card

14-00-0002

none

Cleaning pen

Chapter