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Troubleshooting – ELRO HIS20USB Security & home automation system USERS MANUAL User Manual

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5-5-8. Home Box

You can configure relevant settings for Home Box here.

For instruction on other detailed settings, please refer

to the instruction manual for Home Box.


VI. Exiting the software

You will see the following prompt when you are about

to exit the software.

It means that you have made changes to some setting

on the software but did not use the Sync function to

apply the changes you have made to Home Box. If that

is the case, click

and use the Sync function to

apply the changes you have made to Home Box. If you

do not wish to apply the changes you have made, click

to exit the software.

Note:

Please note that actions such as Add Device / Replace

Device / Remove Device take effect immediately during

the operation of Home Box and that they will remain

effective even if you do not synchronize the software

with Home Box.

. Troubleshooting

1-1. By default, the software will attempt to establish

connection with Home Box upon startup. When the

software is unable to access the data on Home Box, it

will display the following message to remind the user.

Click “Confirm” and the main screen will look like the

screenshot below (the Sync function will turn grey and

is unavailable).

When you see this message, take a moment to see if

any of the following has occurred:

1. Is Home Box connected to a power source?

Make sure Home Box is properly connected to a

power source/wall outlet before restarting the

Home Integrated System application.

2. Is Home Box placed too far away from the Wireless

Key?

Try to move Home Box to somewhere nearer to the

Wireless Key and restart Home Integrated System.

3. Did you purchase a new Wireless Key (as a

replacement for a faulty one)?

Use the Add Device – Add Home Box function to

have the Wireless Key learn the code from Home

Box. Once that has been done, the system will

OK