Asante Technologies 10/100 - Manual (Page 22)

Page 4-7
Using the TroubleShooter Program
If a Test Fails
If a test fails, TroubleShooter displays an error message in the main dialog
box. The error message generally consists of three parts:
❏ The name of the diagnostic test
❏ Failed (e.g. Memory Test Failed)
❏ A possible reason for the failure
Check the connections from your Macintosh to the UTP Ethernet cable, and
repeat the tests.
If the test fails repeatedly, make a note of the error message, quit the Trou-
bleShooter diagnostics, and contact Technical Support as suggested in
Appendix B .
Obtaining System Configuration Information
TroubleShooter provides configuration information about your Macintosh
and your AsantéFAST 10/100 adapter.
The File menu in the TroubleShooter program provides the configuration
information in two menu items–Get System Information and Get Adapter
Information. The following information is displayed when you use any one
of these two menu items:
Quitting TroubleShooter Diagnostics
To quit TroubleShooter, click the QUIT button in the TroubleShooter dialog
box.
Menu Displays
Get System
Information • System software version number
• Machine type
• Memory size
• ROM version number
• Installed AppleTalk version
Get Adapter
Information • Expansion slot used
• Card type
• Card’s 48-bit Ethernet address
• Card’s buffer size
• Asanté driver version
NBAsanteFast Ch 4LEDs Page 7 Wednesday, August 21, 1996 10:28 AM