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Firmware update – Datamax-O'Neil RL3_4 User Guide User Manual

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When program updates and/or new features are added, they can be downloaded to the printer as
follows:

1) Identify the new version for your model of printer from the Datamax-O’Neil Web site at

www.datamax-oneil.com

and download it onto your computer’s hard drive. Note RL3 and Rl4

firmware files are not interchangeable.

2) Launch the NETira CT configuration utility, and query (connect) to the printer, (see section 3.3 for

more information on NETira CT).

It is recommended that the configuration be saved before downloading firmware, and restored when
finished. Be sure to check the box labeled “Include Sensor Calibration Data on Open” when restoring
the configuration. See Section 3.7 for instructions.

3) Go to the Tools>Upgrade>Firmware.

Select the binary file (BIN file).

4) Click the ‘Send’ button to start the

firmware update.

Loading Boot 1 and Boot 2 and Firmware

Loading Boot Firmware requires a serial connection to the printer.

1) Connect the printer to your PC using a serial cable

2) Launch the NETira CT configuration utility, and query (connect) to the printer, (see section 3.3 for

more information on NETira CT).

It is recommended that the configuration be saved before downloading firmware, and restored when
finished. Be sure to check the box labeled “Include Sensor Calibration Data on Open” when restoring
the configuration. See Section 3.7 for instructions.

3)

Go to the Tools>Upgrade>Firmware. Select the binary files (BIN files) for each of the Boot files.

4) Check the “Select and Download Boot 1 file:”, “Select and Download Boot 2 file:” and “Erase System

and/or User Area” boxes and click send to initiate the download.

Always Check “Erase System and/or User Area” box unless otherwise instructed..

5)

Once the Boot Loader files have been loaded, the firmware version can now be updated using the
procedure outlined in section 3.9.