Customer care – Atec TTC-6000 User Manual
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NOTE:
Specifications, terms, and con-
ditions are subject to change
without notice.
Copyright 2000, TTC, a division of Dynatech,
LLC. All rights reserved. TTC and FIREBERD
are registered trademarks of TTC, a division
of Dynatech, LLC. All other trademarks and
registered trademarks are the property of
their respective owners.
Customer Care
When you buy a TTC product, you are getting not just a world-class test instrument, but also unsurpassed
TTC service.
Warranty and Repair Service
TTC service excellence starts with an industry-
leading three-year warranty on all mainframes
1
. We also
offer extended warranty options, as well as customized
maintenance/calibration plans. As part of our ISO-9001
approved quality system, all components are screen-
tested before installation and each instrument is rigor-
ously tested before being shipped.
Technical Support
To complement our instruments
and systems, TTC offers superior tech-
nical support. In North America our
engineers offer expert consultation on
any technical problem from 8 a.m. to
8 p.m. Monday through Friday, ET
(1-800-638-2049 or 301-353-1550).
In Europe, technical support is pro-
vided through our UK office
(44-1189-759696). In Asia, call our
Hong Kong office (852-2892-0990).
Training
The right technical training can make you more
productive and your FIREBERD 6000 more effective.
Whether your goal is to shorten installation time, reduce
downtime, or increase productivity, TTC’s instructors
can provide practical, hands-on training tailored to meet
your needs, at any location you designate.
Thank you for your interest in the FIREBERD 6000.
If you have any questions about TTC or about the
FIREBERD 6000’s features, specifications, and capa-
bilities, call 1-800-638-2049, or +1-301-353-1550 to
talk to your local sales engineer, or visit us on the Internet
at www.ttc.com.