Troubleshooting – Extron Electronics VKM01_02_03 User Manual

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Optional Accessories

CAT5 Link Cable

IN9550 - 50’ Long

IN95100 - 100’ Long
IN95150 - 150’ Long
IN95200 - 200’ Long
IN95250 - 250’ Long
IN95300 - 300’ Long
(Longer CAT5 Cables are available via special order. Call INLINE at (800) 882-7117)

VGA / Keyboard / Mouse Cables & Extensions

IN8003 - 3’ 15-Pin HD VGA Cable (Male to Female)
IN8006 - 6’ 15-Pin HD VGA Cable (Male to Female)
IN8008M - 8’ 15-Pin HD VGA Cable (Male to Male)
IN8012M - 12’ 15-Pin HD VGA Cable (Male to Male)

VN351-L12 - PS/2 Keyboard Cable, 6-Pin Mini DIN Male to Male, 12’ Long -

Connects CPU Keyboard Port to VKM02

VN351-L12 - PS/2 Mouse Cable, 6-Pin Mini DIN Male to Male, 12’ Long - Connects
CPU Mouse Port to VKM02

Keyboard / Mouse Adapter Cables

IN9198 Serial Mouse Adapter Cable - Connects CPU serial mouse port and VKM02,
9-pin D female to 6-pin mini DIN male, 6’ long
VN590 Keyboard Adapter Cable - Connects CPU PC/AT keyboard port to VKM02,
5-pin DIN male to 6-pin mini DIN male, 6’ long
VN591 Keyboard Adapter - Connects PC/AT keyboard to VKM02 / VKM03, 5-pin
DIN male to 6-pin mini DIN male

Miscellaneous Accessories

IN9089 Mounting Brackets - One pair of “L” brackets, mounts VKM02 / VKM03 to
any flat surface
IN9204-1 Power Supply - Replacement external 9VDC, 500mA power supply

Troubleshooting

Problem 1:

There is no response from the keyboard / mouse / local monitor connected to the

VKM02 Local Module.

Solution 1: Check the LEDs on the front of the unit. If they are off, make sure the CPU is on.
Solution 2: Make sure that the keyboard / mouse / VGA cable is securely connected to the correct

local module port (“TO PERIPHERALS”).

Solution 3: Make sure that the keyboard / mouse / VGA cable connecting the VKM02 to the CPU is

securely seated at both ports.

Solution 4: (Monitor only) Make sure the local monitor is on.
Solution 5: (Mouse only) Only one mouse may be connected to either the PS/2 or serial mouse port.

If both input ports are in use, one mouse must be disconnected.

Solution 6: (Keyboard and mouse only) See Problem 4.

Problem 2:

There is no response from the keyboard / mouse / local monitor connected to the

VKM03 Remote Module.