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SCANTECH ID (Champtek company) ORION O-3050 User Manual

Page 38

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Appendices

30

Problem

Diagnostic Tips

The LED is orange.

ƒ The laser is not functioning. The

laser is defective. Contact your
supplier.

The LED is blinking orange.

ƒ The ambient temperature is too

high. Make sure the scanner has
enough air ventilation and is not
placed in direct sunlight.

The LED remains green

ƒ The scanner is continuously seeing

a bar code. Remove all bar code
labels from the scan volume of the
scanner and try again.

ƒ The scanner cannot send the data

to the host system. There is no
proper handshaking between the
scanner and the host. Scanner
buffer is full. Make sure that all
cables are connected and your host
system is ready to receive data.

A bar code is read by the scanner but
not accepted by the host system.

ƒ The communication cable is not

connected to the serial port of your
host system. Refer to the manual of
your host system to locate the serial
port.

ƒ The communication settings of the

host and scanner do not match.
Ensure that the setting values for
both devices are the same. For
proper adjustment values see the
Configuration Guide.

ƒ The communication cable does not

suit your host system. Contact your
supplier for the correct
communication cable.

ƒ The data format is not supported by

the software running on the host
system.