SCANTECH ID (Champtek company) ORION O-3050 - Manual (Page 37)

Appendices 29
C TROUBLESHOOTING
This section contains information on solving problems you may encounter when
using the scanner. If troubles occur, take a moment to read the information in
this section. However, before referring to the diagnostic tips make sure that the
scanner is installed as described in Chapter 2 and that all cables are properly
connected.
Problem Diagnostic Tips
The scanner is on but a bar code
cannot be read. The LED is red. ƒ The scanner window is dirty. Clean
the scanner window as described in
the Maintenance section.
ƒ The presented bar code type is not
enabled. Select the bar code type
with the Configuration Guide.
ƒ The scanner is disabled by the host.
Refer to Section 1.6.
ƒ The bar code type you presented to
the scanner is not supported by the
ORION.
The scanner is on, but the motor is not
rotating. A bar code cannot be read.
The LED is intermittently flashing red. ƒ The scanner is in sleep mode. Press
the switch on top of the scanner to
reactivate the scanner (or use the
wake protocol. Refer to section
1.6).
The LED is alternating red/green ƒ Mirror motor is defective and must
be replaced (Authorized personnel
only).
The LED is alternating red/green and
beeps are heard. ƒ Possible failure of the scanning
safeguard circuit. Immediately
disconnect the scanner from its
power source. Contact your
supplier.
The scanner does not accept more
than two or three bar codes ƒ There is no proper handshaking with
the host system. Switch the host
system on and check connection
and communication settings.