SENA LS100W - Manual (Page 46)

46
Appendix C: Troubleshooting
C.1 Power/LED Status Troubleshooting
Problem Cause Action
Power LED does
not light up Power cable is not
connected Check power connection
Link LED does not
light up An invalid Wireless
Connection state. Check your Wireless configuration
ACT LED does not
blink LS100W is not connected
to a Wireless network Check your Wireless configuration
C.2 Serial Console Troubleshooting
Problem Cause Action
Invalid serial cable Be sure to use a serial console cable (null-modem cable) for
serial console
Invalid serial port
configuration of terminal
emulation program Check serial port configuration of terminal emulation program:
9600 bps, 8 Data bits, No parity, 1 stop bit, Hardware flow
control
Serial console is not
connected
Invalid Console/Data
switch position Be sure that Console/Data switch position is Console side.
Serial console is
halted for few
seconds periodically IP mode is DHCP, but
IP is not assigned If IP mode is set to DHCP but IP is not actually assigned
because of DHCP server failure, serial console is halted for few
seconds at every 20 seconds. Change IP mode to the static IP
mode
Cannot login to
console Invalid username and/or
password Use valid username and password. If username and/or
password are lost, perform factory default reset using factory
reset switch. Factory default value of username and password
are both admin
C.3 Remote Console Troubleshooting
Problem Cause Action
The LS100W is not
assigned valid IP
address Use serial console to assign valid IP address to the LS100W Cannot connect to
the LS100W using
telnet
Someone is using serial
console Exit serial console and retry telnet connection
Cannot login to
console Invalid username and/or
password Use valid username and password. If username and/or
password are lost, perform factory default reset using factory
reset switch. Factory default value of username and password
are both admin