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Appendix d: troubleshooting, Symptom possible problem solution – B&B Electronics 232SPS2 - Manual User Manual

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232SPS2-0812 Manual

Appendix D: Troubleshooting

D-1

B&B Electronics -- PO Box 1040 -- Ottawa, IL 61350

PH (815) 433-5100 -- FAX (815) 433-5104

APPENDIX D: TROUBLESHOOTING

Symptom

Possible problem Solution

No data is being

Printer is off-line

Put printer on-line

printed.

Printer is out of paper

Fill printer with paper

Improper dipswitch
settings

Check settings
(Table 5.1)

Improper mode
selected

Wrong type of flow
control

Serial port settings do
not match

Set serial ports to
match (Table 5.1,
Appendix C)

No or not enough
power to 232SPS2

Check power on
232SPS2 (Ch. 4)

Improper connections

Check connections
(Ch. 2, 3, Appendix
A, B)

Connected to wrong
port

Connect to the
proper port

Data sent out wrong
port

Check software
(Appendix C)

Data not sent from
computer

Check software
(Appendix C)

Check connections
(Ch. 2, 3, Appendix
A, B)

Unexpected data
printed

Serial port settings do
not match

Set serial ports to
match (Table 5.1,
Appendix C)

Some of the
printed data is

Wrong type of flow
control

Check settings
(Table 5.1)

missing

Improper connections

Check connections
(Ch. 2, 3, Appendix
A, B)