Xerox DocuPrint M750 - Manual (Page 37)

Q u i c k R e f e r e n c e G u i d e
4.11
P R I N T E R P R O B L E M S
Printer Problems
Symptom
DiagnosDia
Diagnosis and/or Solution
gnosis and ors
Printed document is blank
Note: Do not disconnect
the power cord from the
wall outlet.
• Print a test print by pressing and holding the Resume button for
more than two seconds. If the test print is good check the printer
cable or the PC.
• If the test print is blank try cleaning the print heads up to 3
times using the Clean function found in the Maintenance tab of
the printer driver.
• If the printer has been left without power for more than a few
hours remove the print heads. Use a clean cloth, dampened only
with water, to gently clean the nozzles (the copper-colored area
on the bottom of the print head). When cleaning the color print
heads, wipe the nozzles in only one direction so that the colors
do not mix.
Printed page is partly blank • The page orientation setting may be incorrect in the print driver.
Change the page orientation in the Print Setup dialog box.
• The actual paper size and the paper size settings in the printer
driver do not match. Load the correct paper in the printer or
change the paper size selection in the printer driver.
• The printer cable may be incorrect. If not USB, the printer cable
type should be IEEE std 1284 - 1994 compliant.
• One of the ink cartridges may be empty. Change the ink
cartridge.
00-SFXM750.book Page 11 Friday, August 18, 2000 1:30 PM