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Xerox DocuPrint M750 User Manual

Page 35

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Q u i c k R e f e r e n c e G u i d e

4.9

P R I N T E R P R O B L E M S

Printer Problems

Symptom

DiagnosDia

Diagnosis and/or Solution

gnosis and ors

Printer does not print

Note:

Switch boxes can

interrupt the
communication
between the printer and
your PC.

A paper jam has occurred. If this is the case, the paper light will
be blinking.

Print a test print by pressing and holding the Resume button for
more than two seconds. If the test print is good, the problem is
most likely not with the printer.

The USB or parallel cable is not connected properly.

The USB or parallel cable is defective. Swap the cable with one
known to work. If necessary, replace the cable.

If using a parallel cable, ensure that it is IEEE std 1284 - 1994
compliant
.

The printer port is configured incorrectly. Check the printer
settings in Windows to make certain that the print job is being
sent to the correct port (for example, LPT1).

The printer may be configured incorrectly within the PC
application. Check the application to verify that all print
settings are correct.

The printer driver may be incorrectly installed. Uninstall the
existing printer driver, and re-install the printer driver.

00-SFXM750.book Page 9 Friday, August 18, 2000 1:30 PM

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