Xerox DocuPrint M750 - Manual (Page 31)

4.5
Q u i c k R e f e r e n c e G u i d e
P R I N T Q U A L I T Y P R O B L E M S
4
Print Quality Problems
Symptom
DiagnosDia
Diagnosis and/or Solution
gnosis and ors
Printed document is blank
Note: Do not disconnect
the power cord from the
wall outlet.
• Print a test print by pressing and holding the Resume button for
more than two seconds. If the test print is good check the printer
cable or the PC.
• If the test print is blank try cleaning the print heads up to 3
times using the Clean function found in the Maintenance tab of
the printer driver.
• If the printer has been left without power for more than a few
hours remove the print heads and clean with a damp cloth. Use
a clean cloth, dampened only with water, to gently clean the
nozzles (the copper-colored area on the bottom of the print
head). When cleaning the color print heads, wipe the nozzles in
only one direction so that the colors do not mix.
Light or blurred characters • You may be using Draft quality. Try selecting a better print
quality mode in the Paper/Output tab, under Print quality.
(Normal, eXpress, Best)
• The ink cartridge may be running out of ink. Replace the Ink
cartridge if the ink light is blinking.
• Make sure you are using good quality paper. Try another type
of paper.
• You may be printing on the wrong side of the paper.
• The print head may need cleaning. Clean the print head up to 3
times using the Clean function found in the Maintenance tab of
the printer driver.
• If not printing on envelopes, make sure Paper thickness dial on
the side of the printer is in the paper position.
00-SFXM750.book Page 5 Friday, August 18, 2000 1:30 PM