Xerox DocuPrint M750 - Manual (Page 33)

4.7
Q u i c k R e f e r e n c e G u i d e
P R I N T Q U A L I T Y P R O B L E M S
4
Print Quality Problems
Symptom
DiagnosDia
Diagnosis and/or Solution
gnosis and ors
Color print quality is poor • Try using a different kind of paper.
• Make sure that the Paper Type setting in the Page/Output tab is
correct for the type of paper loaded.
• Change the Print Quality setting in the Paper/Output tab to
Normal or Best.
Printer carriage moves, but
no characters are printing • If printing text, the black ink cartridge may be out of ink. If the
ink status light is blinking change the black ink cartridge.
Unexpected characters are
printed or characters are
missing • Make sure your application has the M750/M760 selected as the
default printer.
• The printer cable may not be securely connected to the printer
and the computer, or the printer cable may not the correct type.
Check the printer cable.
• The print head may need cleaning. Clean the print head up to 3
times using the Clean function found in the Maintenance tab of
the printer driver.
Color images are fuzzy,
colors overlap, dark bands • The print heads are mis-aligned. Align the print heads using the
Align function found in the Maintenance tab of the printer
driver.
Horizontal white lines in
solids or characters • The print head may need cleaning. Clean the print head up to 3
times using the Clean function found in the Maintenance tab of
the printer driver.
• The ink cartridge may be running out of ink. Replace the ink
cartridge.
• If printing on transparencies, try changing the fill pattern in
your application software.
• If connected to a power strip, keep the power to the printer on at
all times. The printer requires a small amount of power to
prevent the ink in the nozzles from drying.
00-SFXM750.book Page 7 Friday, August 18, 2000 1:30 PM