VTech SN6127_-2 Manual - Manual (Page 100)

Appendix
94
The answering system does not record messages.
Make sure that the answering system is on. ANS ON should show on the
cordless handset and / ANS ON/OFF light on the telephone base should
be on.
Make sure the memory of the answering system is not full.
If you subscribe to voicemail service, change the number of rings so
that your answering system answers before your voicemail answers. To
determine how many rings activate your voicemail, contact your telephone
service provider.
If there is a fax machine connected to the same telephone line, try
disconnecting the fax machine. If that solves the problem, consult your
fax machine documentation for information on compatibility with
answering systems.
The system announces “Time and day not set.”
You need to reset the system clock.
The outgoing announcement is not clear.
When you record your announcement, make sure you speak in a normal
tone of voice, about nine inches from the handset.
Make sure there is no background noise (TV, music, etc.) while recording.
New voicemail and show on the handset and I don’t know why.
Your telephone has both a built-in answering system and voicemail indication.
If New voicemail and appear on the cordless handset, your telephone
has received a signal from your telephone service provider that you have a
voicemail message waiting for you to retrieve from them. Contact your
telephone service provider for more information on how to access
your voicemail.
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Troubleshooting