AASTRA AMC EN - Manual (Page 19)

Enhanced operation
eud-1048/2.2 – AMC v2.0 – 05.2011
19
In-call services:
Function Explanations
Blind Transfer
1)
1)
Depending on the Aastra communication system the Aastra Mobile Client is used with.
Transfers the active call directly to a third party. You can either enter a phone
number or open the contact view. The first call will disappear from the home
screen as soon as the other party accepts the transferred call.
Brokering
1)
During an enquiry call, toggles between the caller on hold and the enquiry
caller.
Call waiting 1) Send call waiting indication to busy caller: While busy tone is signalled select
Call waiting .
Note:
When using Aastra Mobile Client please switch off the Call waiting feature
provided by your mobile network operator. To avoid dysfunctional behaviour
inbetween, only use the Call waiting feature provided by your Aastra commu-
nication system.
Callback 1) Saves a callback request when the caller you want is busy.
Conference Initiates a three-way conference with the enquiry caller and the caller on
hold.
Consultation 1) See Enquiry .
Enquiry
1)
Parks your current call. The person on the parked call can for example hear
music on hold. Enter the call number and confirm with the select key or with
the
OK softkey to conduct an enquiry call.
Exit
1)
Retrieves a call on hold. The enquiry call is terminated and you return to talk-
ing with the caller on hold.
Fast forwarding 1) Will move the ongoing call to a predefined number (desk phone/softphone).
Hold call
1)
Puts the ongoing call on hold. Calls on hold can be resumed on your own or
on another phone.
Take back 1) See Exit .
Toggle
1)
See Brokering .
Transfer 1) Connects the enquiry caller and the caller on hold. If this feature is not offered
connect the two calling parties by hanging up.
eud-1048_en.book Page 19 Wednesday, May 4, 2011 12:21 PM