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1 callback, 1 ordering callback for an extension, 2 ordering callback for an external number – AASTRA DT390 for MX-ONE User Guide EN User Manual

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1424-EN/LZT 103 087 Uen F2 2012-03-02

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7.4.1 Callback

When you order callback for a busy extension, you will be called back as
soon as the extension or line becomes free. If you order callback when
there is no answer, you will be called back when the extension has been
used the next time.

7.4.1.1

Ordering Callback for an Extension

To initiate callback when a called extension is busy, or when there is no
answer, do the following:

1.

Press More.

2.

Select Callback, and press Select.

Note: If Callback is not programmed and does not appear when you

press More, you can press 6 to initiate callback. France, New
Zealand and Sweden, press 5

3.

Press

and wait until the phone alerts.

You are called back (recall ring signal) when the ongoing call is
finished or the next time a new call is finished. You have to answer
within eight seconds, otherwise the callback service is cancelled.
While waiting for callback, you can make and receive calls as usual.

4.

Press

to answer when you are called back.

The system calls the extension.

Note: Callbacks can be activated on several extensions at the same

time.

7.4.1.2

Ordering Callback for an External Number

If all external lines are busy when you have dialed the external number
and pressed

, do the following:

1.

Press 6#.

Note: France, New Zealand and Sweden, press 5#.

2.

Press

to finish the procedure.

When an external line becomes free you will be called back (recall
ring signal). You have to answer within eight seconds, otherwise
the callback service is cancelled. While waiting for callback, you
can make and receive calls as usual.

3.

Press .

The system calls the external number.