Troubleshooting, Routine maintenance instructions – DE DIETRICH MS 24 BIC User Manual
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71.06199.02 - EN
OPERATING INSTRUCTIONS
10. TROUBLESHOOTING
N.B.:
in case of a fault, the display backlighting flashes together with the error code.
To keep the boiler efficient and safe, have it checked by the authorised Service Centre at the end of every operating period.
Careful servicing ensures economical operation of the system.
Do not clean the outer casing of the appliance with abrasive, aggressive and/or easily flammable cleaners (e.g.: petrol,
alcohol, and so on). Always switch off the appliance before cleaning it (see section 7 Switching off the boiler).
11. ROUTINE MAINTENANCE INSTRUCTIONS
Faults are shown on the display with an error code (e.g.: E 01):
CODE
DISPLAYED
FAULT
CORRECTIVE ACTION
E01
Failed ignition shutdown
Press and hold down “
R” for at least 2 seconds. If this fault persists, call the
Authorised Service Centre.
E02
Safety thermostat tripped
Press and hold down “
R” for at least 2 seconds. If this fault persists, call the
Authorised Service Centre.
E03
Flue thermostat/ flue pressure
switch tripped
Call the Authorised Service Centre.
E04
Shutdown after 6 consecutive
flame losses
Press and hold down “
R” for at least 2 seconds. If this fault persists, call the
Authorised Service Centre.
E05
Flow sensor failure
Call the Authorised Service Centre.
E06
DHW sensor fault
Call the Authorised Service Centre.
E10
Hydraulic pressure switch
block
Check that the pressure in the system is correct; See section 6. If this fault
persists, call the Authorised Service Centre.
E25/E26
Probable blocked pump safety
trip
Call the Authorised Service Centre.
E35
Parasite flame (flame error)
Press and hold down “
R” for at least 2 seconds. If this fault persists, call the
Authorised Service Centre.
E96
Switching off due to reductions
in power supply
RESET is automatic. If this fault persists, call the Authorised Service Centre
To RESET the boiler, press and hold down “R” for at
least 2 seconds. If this fault persists, call the Authorised
Service Centre.
N.B.:
5 reset attempts can be performed after which
the boiler shuts down. To reset again, switch off the
boiler for a few seconds.
Figure 3
0607_1205
RESETTABLE
faults