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Modifying configuration files, Updating the bootloader image, Updating your 3com asterisk – 3Com Notes for 3Com User Manual

Page 5: Appliance configuration

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Release Notes for 3Com Asterisk Appliance Release 1.4.0.14.3

Page 5

You can now receive calls made to the calling queues.

To log out of the calling queues:

1

Dial the Agent Callback Login Extension.

2

At the prompt, enter your extension.

3

At the prompt, enter your password.

4

At the prompt for a new extension, press #.

5

Wait for the system to indicate you are logged out as an agent.

Modifying Configuration Files

If you have opened a configuration (.cfg) file from the Linux shell, make sure that you close the
file before you use the 3Com AsteriskGUI to make changes associated with that configuration
file. If you keep the file open, 3Com Asterisk might not function as expected.

Updating Your 3Com Asterisk Appliance Configuration

Note: Before you update your 3Com Asterisk Appliance, see

Important Information

to determine

if you need to follow some or all the steps in this section. If you only need to update the firmware
image on the 3Com Asterisk Appliance to a newer version, skip the next section and follow the
steps in

Updating the 3Com Asterisk Appliance Firmware Image

. Update the bootloader and

telephone images only if you have been instructed to do so in the current version of the release
notes or by 3Com technical support personnel.

Updating the Bootloader Image

If you have been instructed to update the bootloader image, follow these steps:

1

Use an adapter to connect the serial port on the 3Com Asterisk Appliance to the serial port

on your PC.

2

Establish a connection from your PC to the appliance using one of the following:

ƒ

Terminal emulation software (such as HyperTerminal)

The terminal settings are:

ƒ

Baud Rate – 57600

ƒ

Data bits – 8

ƒ

Parity – None

ƒ

Stop bits – 1

ƒ

Flow Control – None

ƒ

SSH

The default root password for SSH is

digium

.