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Ep_exception_log and ep_primary_log, Printing the system logs – Xerox 701P40211 User Manual

Page 93

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System Guide

Troubleshooting

Common Controller

9-13

The attribute information found in this file is as follows (the
sequence and attributes displayed vary with the job):

Logging Module /t# Sender Name /t# Data Size /

t# Document Name /t# Document Format /t# Job ID

/t# Virtual Printer Name /t# Message /t# Time /

t# Network Protocol /t# Assigned Physical

Printer /t# Plex /t# Plex Requested /t#

Disposition

ep_exception_log and ep_primary_log

These logs contain a list of faults. The ep_exception_log
contains a listing of all logged faults. The ep_primary_log
contains exceptions that are the primary cause of the problem.

The format of these files is as follows:

Logging Module /t# Absolute Time /t#

Microseconds /t# Instance ID:Module TD /t#

Exception ID /t# Service Code

Printing the system logs

You print the system logs to help you gather information and
recover from various system problems.

To print the logs:

1. Open a Terminal window and log in as “root”.

2. Change directory to the log directory by entering the following

command:

cd /opt/XRXnps/log

3. Enter the following command:

print -p

Ensure that you know and substitute the name of the queue
that you are printing to and the log name you are printing to.

4. Press .