3 internet access, Internet access – ZyXEL Communications NWA3160 User Manual
Page 238
Chapter 20 Troubleshooting
ZyXEL NWA-3160 Series User’s Guide
238
V
I cannot access the SMT.
See the troubleshooting suggestions for
I cannot see or access the Login screen in the web
Ignore the suggestions about your browser.
V
I cannot access the ZyXEL Device via the console port.
1 Check to see if the ZyXEL Device is connected to your computer's console port.
2 Check to see if the communications program is configured correctly. The
communications software should be configured as follows:
VT100 terminal emulation.
9,600 bps is the default speed on leaving the factory. Try other speeds in case the speed
has been changed.
No parity, 8 data bits, 1 stop bit, data flow set to none.
V
I cannot use FTP to upload / download the configuration file. / I cannot use FTP
to upload new firmware.
See the troubleshooting suggestions for
I cannot see or access the Login screen in the web
Ignore the suggestions about your browser.
20.3 Internet Access
V
I cannot access the Internet.
1 Check the hardware connections, and make sure the LEDs are behaving as expected. See
the Quick Start Guide and
.
2 Make sure you entered your ISP account information correctly. These fields are case-
sensitive, so make sure [Caps Lock] is not on.
3 If you are trying to access the Internet wirelessly, make sure the wireless settings on the
wireless client are the same as the settings on the AP.
4 Disconnect all the cables from your device, and follow the directions in the Quick Start
Guide again.
5 If the problem continues, contact your ISP.