Zoom ADSL USB Modem Quick Start guide None - Manual (Page 20)

20 ADSL USB Modem Quick Start
Connection Troubleshooting
Tips
The following are some problems you may experience and some
possible solutions to remedy the situation.
Problem
My modem’s LINK light continually blinks and does not stay
solidly lit.
Solution
There are several issues that could cause this problem. Check these
items:
• Ensure that the phone cord is firmly plugged into the wall jack
and the LINE jack on the back of the modem.
• Verify that the jack the phone cord is connected to is enabled
for ADSL service. Unless your service provider has enabled it,
you cannot use a standard telephone jack for ADSL service.
Problem
My modem’s LINK light is solidly lit, but I cannot connect to the
Internet.
Solution
There are several issues that could cause this problem. Check these
items:
• Ensure that you are using the correct VPI, VCI and
Encapsulation settings.
• If your Encapsulation begins with PPP, ensure that you have
typed your ADSL Username and Password correctly.