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Contacting your cable company, Nstalling, Able – Zoom CableModem User Manual

Page 9: Odem, Ontacting your, Ompany, Installing your cable modem

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Installing Your Cable Modem

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Installing Your Cable Modem

Note: If your cable company provides you with an installation

procedure, follow it instead of the procedure described in

this chapter.

This chapter illustrates a typical cable installation in your home

or office and describes how to connect the Zoom Cable

Modem to your computer.
Installation consists of a few simple steps:
1. Requesting cable modem service from your local cable

company.

2. Connecting the modem and installing the USB driver.
3. Configuring your computer’s network settings.

Contacting your Cable Company

Before you install the Zoom Cable Modem, contact your cable

company to arrange for cable modem service and to establish a

cable modem account. You should have the following information

at hand before you contact your cable company:
1. The Cable Media Access Control (C-MAC) address of the

modem, located on the modem’s bottom case label.

2. The USB Media Access Control (U-MAC) address, also

located on the modem’s bottom case label.

We advise that you record all MAC addresses in the Reference

Information section at the end of this manual.