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Troubleshooting, Water quality problems, Aqua plus – Weil-McLain AQUA PLUS GL-E223-ADOC 0311 User Manual

Page 37: Product manual

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AQUA PLUS

indirect

-

fired

water

heaters

— Product Manual

Water quality problems

1 Water smells like “rotten eggs.”

• The most common cause of water to smell like “rotten eggs” is a non-toxic sulfate reducing bacteria.

• The bacteria usually enters into the water system through a break in the supply piping or during

construction/maintenance of the supply piping.

• The bacteria survives in the water system by converting sulfate (SO

4

) in the water to hydrogen sulfide

(H

2

S) gas.

• It is this gas that creates the “rotten egg” smell.
• The presence of hydrogen sulfide can also affect the taste of the water.

• Along with the stench caused by this bacteria, black deposits that typically indicate pipe and/or fitting

corrosion may also appear in the water.

In extremely high concentrations, hydrogen sulfide gas can be toxic. However, the gas is detectable

prior to reaching harmful levels.

• The bacteria will thrive in any water system under the following conditions:

• High levels of sulfur in the water
• Activated hydrogen in the water from cathodic reactions within the tank
• Water with little or no dissolved oxygen
• Storing the domestic water below 130ºF

• Other causes of smelly water:

• Chlorides of magnesium and calcium gives water a bitter taste
• Chloride of sodium will produce a salty tasting water
• Sulfates above 50 ppm in the water gives the water a medicinal taste.
• Carbon dioxide in water with a low pH results in water that is fizzy.
• Iron and tannic waters will produce water with a bad taste and odor.

• Treatment

• The treatment of this situation requires the water system to be shock-chlorinated. Depending on the

severity of the bacteria within the water system, several treatments may be needed.

2 Milky water.

• When water is initially drawn from the faucet it appears to be milky or cloudy, but it becomes clear after

the water is allow to stand for several minutes.
• This is usually an indication that the water contains high levels of soluble gases, such as oxygen, chlo-

rine, carbon dioxide, hydrogen sulfide or others.

• As the water system pressure increases, the amount of gas that water can hold in a solution decreas-

es.

• When air and gases are forced out of the heated water, the problem may be evident in one or both of

the following conditions:
• Gases, in the form of small bubbles, may make the water appear milky from the tap, but clear after

several minutes when those bubbles will separate.

Troubleshooting

(continued)

Part number GL-E223-ADOC 0311

37