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Questions & answers – BenQ-Siemens M81 User Manual

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Questions & Answers

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Questions & Answers

If you have any questions about using your phone, visit us at

www.BenQMobile.com/customercare any time. For additional help, we have listed below

some frequently asked questions and answers.
Configuration service
To help you set up your mobile phone for the data service WAP, MMS, e-mail and Internet,

you can use a configuration service. This service is used to have the necessary settings for

your mobile phone sent to you by SMS. We recommend that you contact your network

provider who will send you the configuration messages.
As an alternative you can also use the "Setting Configurator" at

www.BenQMobile.com/customercare. BenQ Mobile will then send you the configuration

messages. Please follow the instructions contained in those messages.

Problem

Possible causes

Possible solution

Phone cannot be

switched on.

On/Off key not pressed long

enough.

Press On/Off key for at least two seconds.

Flat battery.

Charge battery. Check charging indicator in

the display.

Battery contacts dirty.

Clean contacts.

See also below under

"

Charging

error

"

.

Too little standby

time.

The operating time depends on the respective operating conditions.

Extreme temperatures significantly reduce the phone's standby time!
Some settings/functions nega-

tively affect the standby time.

It may be useful to restrict the use of the following

functions in order to improve the standby time:

Bluetooth function, Cell Broadcast, Silent

Alert/Vibrator Alarm, Fast Search, display illumina-

tion (can be adjusted to a lower level or switched

off), frequent use of organiser and games, continu-

ous animated screensaver.

Data cable connected.

When a data cable is connected, the battery will be

empty within a few hours even if there is no active

data connection at all. Connect data cable only if

necessary.

Unintentional keystrokes

(illumination!).

Activate auto key lock (page 122).