Appendix, Troubleshooting – VTech CS6129-54 User Manual
Page 68

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Appendix
Problem
Suggeston
The answerng system
does not respond to
remote commands.
Make sure your remote access code s correct (page 40).
Make sure you are callng from a touch-tone telephone. When dalng a number, there should
be tones. If there are clcks, then t s not a touch-tone telephone and cannot actvate the
answerng system.
The answerng system may not detect the remote access code when your announcement s
playng. Wat untl the announcement s over before enterng the code.
There may be interference on the telephone line you are using. Press the dial pad keys firmly
when dalng.
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Common cure for
electronc equpment.
If the telephone s not respondng normally, try puttng the cordless handset n the telephone
base. If t does not respond, try the followng (n the order lsted):
Dsconnect the power to the telephone base.
Dsconnect the battery on the cordless handset.
Wat a few mnutes before connectng power to the telephone base.
Re-nstall the battery and place the cordless handset n the telephone base or charger.
Wat for the cordless handset to synchronze ts connecton wth the telephone base. Allow up
to one mnute for ths to take place.
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Troubleshooting