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Appendix, Troubleshooting – VTech CS6129-54 User Manual

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56

Appendix

Troubleshooting

Problem

Suggeston

The battery does not

charge n the handset

or the handset battery

does not accept

charge.

Make sure the handset s placed n the telephone base or charger correctly. The

ChARGE

lght on the handset should be on.
Remove and renstall the battery, then charge for up to 16 hours.
If the handset s n the telephone base or charger but the

ChARGE lght on the handset s not

on, refer to

The ChARGE light is off n ths secton.

If the battery s depleted, t may take approxmately four mnutes to charge the handset before

t can resume dsplay on the screen.
It may be necessary to purchase a new battery. Please refer to the

Battery secton (page 53)

of ths user’s manual.


The

ChARGE lght

s off.

Clean the chargng contacts on the handset and telephone base each month usng a pencl

eraser or a dry non-abrasve fabrc.
Make sure the power adapter and telephone lne cord are plugged n correctly and securely.
Unplug the power adapter. Wat for 15 seconds before pluggng t back n. Allow up to one

mnute for the handset and telephone base to reset.


There s no dal tone.

Frst, try all the above suggestons.
Move the handset closer to the telephone base. It mght be out of range.
The telephone lne cord mght be malfunctonng. Try nstallng a new telephone lne cord.
Disconnect the telephone base from the telephone wall jack and connect a different telephone.

If there s no dal tone on ths telephone ether, the problem s n your wrng or local servce.

Contact your local telephone company.




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