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Toshiba P200 Series User Manual

Page 156

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User’s Manual

10-13

Troubleshooting

DVD Super Multi drive supporting double layer disc recording

For more information, refer to Chapter 5,

About the HD DVD

.

After making a call you

can't hear a ring

Make sure the tone or pulse selection in your

communications application is set correctly.

Communication is cut

off unexpectedly

The computer will automatically cut off

communication when connection with the carrier

is not successful for a set time interval. Try

lengthening this time interval.

A

CONNECT

display is

quickly replaced by

NO

CARRIER

Check the error control setting in your

communications application.

Character display

becomes garbled during

a communication

In data transmission, make sure the parity bit and

stop bit settings correspond with those of the

remote computer.
Check the flow control and communication

protocol.

You cannot receive an

incoming call

Check the "rings before auto answer" setting in

your communications application.
If problems persist, contact your dealer.

Problem

Procedure

Problem

Procedure

You cannot access a

disc in the drive

Make sure the drive's drawer is securely closed.

Press gently until it clicks into place.
Open the drawer and make sure the disc is

properly seated. It should lie flat with the label

facing up.
A foreign object in the drawer could block laser

light from reading the disc. Make sure there is no

obstruction. Remove any foreign object.
Check whether the disc is dirty. If it is, wipe it with

a clean cloth dipped in water or a neutral cleaner.

See the

Media Care

section in Chapter 4 for

details on cleaning.