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Removing and preventing media jams – Tektronix P H A S E R Phaser 840 User Manual

Page 21

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19

Removing and Preventing Media Jams

The front panel message indicates the jam location and information on how to clear the jam. To prevent jams, use the recommended
media (see page 5) and occasionally clean the printer’s rollers.

Media Jam — Open exit cover to clear

Solution

If the media has partially exited the printer at the exit slot, follow these
steps. Otherwise, refer to the solution on page 20.

1

Using both hands, remove the jammed media.

2

Remove the entire sheet of paper; any pieces of paper left in the printer

may cause more jams.

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Prevention: Clean the exit rollers

Use a pre-soaked alcohol cloth to clean the exit rollers. Use the blue

thumbwheel to turn the rollers.

Use a

dry

swab to wipe oil and ink from the blue exit fingers.

Use isopropyl alcohol that is at least 90% pure; alcohol that
has additives can damage the printer.

For complete cleaning instructions, refer to the online topic
“Cleaning the printer” on the printer’s CD-ROM or web site.

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90%

Isopropyl

alcohol

Media Jams