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TANDBERG 1D13898.07 User Manual

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D13898.07
NOVEMBER 2008

TANDBERG

CONTENT SERVER

ADMINISTRATOR GUIDE

Table of

Contents

Introduction

Installation

Quick Setup

TCS

Administration

Backing up and

Restoring

Administrator

Settings

Conference

Setup

View

Conferences

Appendices

Configuring QuickTime or Darwin Streaming Server ................ 69

Live Unicast Streaming Settings ...................................... 69
Live Multicast Streaming Settings ................................... 69
The On Demand Settings ................................................ 70
Configuring Real Media Server ..........................................71
The Real Media Streaming Settings Options .....................71
The On Demand Settings Options .................................... 72
Configuring Podcast Producer Server ............................... 73
The Podcast Producer Settings ........................................ 73
Configuring iTunes U Server ..............................................74
The iTunes U Settings ......................................................74

Call Configurations ................................................................ 75

About Call Configurations ................................................ 75
Call Configurations Overview ........................................... 75

Editing, Duplicating or Creating a New Call Configuration ........ 76

About Editing .................................................................. 76
The Call Configuration Editor Settings .............................. 76

Categories ............................................................................ 77

About Categories ............................................................ 77
Adding Categories ........................................................... 77

Server Logs .......................................................................... 78

About Server Logs .......................................................... 78
The Server Logs Page ..................................................... 78
Content Engine Logs ....................................................... 78
Content Library logs ........................................................ 79
Transcoding Engine logs .................................................. 79
Helper Logs .................................................................... 79

Server Overview .................................................................... 80

About Server Overview .................................................... 80
The Server Overview Page - Content Server Status ........... 80

Server Overview II ................................................................. 81

The Server Overview Page II ............................................ 81

Media Storage Location ........................................................ 82

About Media Storage Location ......................................... 82
Changing the Media Storage Location - prerequisites ....... 82
Steps Required for Changing the Media Storage Location . 82

Changing Media Storage Location ......................................... 83

Configuring the NAS ........................................................ 83
Changing to Alternate Storage Location ........................... 84
Changing Back to the local Media Storage Location ......... 85
Changing from one alternate storage location to another .. 86
Updating the TCSNASUSER account ................................ 86

Windows Server .................................................................... 87

About Windows Server .................................................... 87
The Windows Server Page ............................................... 87

Conference Setup

Initial Steps When Creating a Conference .............................. 89

About Conference Setup ................................................. 89
Logging In ...................................................................... 89

Creating Conferences ........................................................... 90

About Creating a Conference ........................................... 90
The Create Conference Settings ...................................... 90

Call Information .................................................................... 91

Templates Determine Outputs! ........................................ 91
The Call Information Settings .......................................... 91

Conference Permissions ....................................................... 92

The Conference Permissions Settings .............................. 92

Conference Metadata ........................................................... 93

The Conference Metadata Settings .................................. 93

Call Information: When in a Call ............................................. 94

About Call Information .................................................... 94
The Call Information Display ............................................ 94

Ending the Call ..................................................................... 95

About Ending Calls .......................................................... 95
Ending the Call from the Web Interface ............................ 95

Recording Ad Hoc Calls ......................................................... 96

Dialing in ........................................................................ 96
Concurrent Calls ............................................................. 96
A Recording Conference Logo Displayed at Far End .......... 96

Using TMS to Schedule Calls ................................................. 97

About TMS Scheduling .................................................... 97
Creating a Dedicated TMS Alias ....................................... 97
Scheduling Calls with TMS .............................................. 97

Recording Alias Options ........................................................ 98

About Recording Alias Options ......................................... 98
Recording Alias Options and User Privileges ..................... 98

Creating New Aliases ............................................................ 99

About Creating New Aliases ............................................. 99
An Overview of the Options.............................................. 99

Creating a New Recording Alias ........................................... 100

About Recording Aliases ............................................... 100
An Overview of the Options............................................ 100

Specifying Properties .......................................................... 101

About Specifying Properties .......................................... 101
An Overview of the Options............................................ 101

Specify Settings ................................................................. 102

About Specifying Settings ............................................. 102
An Overview of the Options............................................ 102

Specifying Default Conference Permissions ......................... 103

Entering User Names .................................................... 103
An Overview of the Options............................................ 103

Specifying Default Conference Metadata ............................. 104

About Default Conference Metadata. ............................. 104
An Overview of the Options............................................ 104

Editing Recording Aliases .................................................... 105

Who Can Edit What? ..................................................... 105
What Administrators Will See ........................................ 105
What Owners Will See if They Have a Recording Alias ..... 105

Delete Recording Aliases .................................................... 106

About Deleting .............................................................. 106
Selecting Which Aliases to Delete .................................. 106

View Conferences

Conference Views ............................................................... 108

About Conference Views ............................................... 108
Live, Recorded and Pending Conference Views ............... 108

Navigating the Interface ...................................................... 109

Category....................................................................... 109
Searching ..................................................................... 109
Sorting Conferences ..................................................... 109

Navigating Between Pages .................................................. 110

Navigation Options ........................................................ 110

Prompting Users to Log in to View a Conference ................... 111

Setting up Authenticated Access ................................... 111
Log in and Log out ........................................................ 111

Context Sensitive Help ........................................................ 112

About Context Sensitive Help ........................................ 112
Examples ..................................................................... 112