After-sale service – Olympus CAMEDIA X-350 PT-021 User Manual
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After-sale Service
● You will receive the guarantee card from your dealer. Please make
sure that the dealer's name, the date of purchase, etc. have been
entered. If they have not been entered, immediately ask your
dealer to have them entered. Read the guarantee conditions
carefully and keep the guarantee card at a safe location.
● Please contact your dealer or one of the service stations of
OLYMPUS CORPORATION listed in this instruction manual for
questions on after-sale service for this product or in case of
defects. In case of a defect of this product, occurring within one
year after the date of purchase and with handling according to this
instruction manual, repair based on the conditions specified in the
guarantee card is performed free of charge.
Payment is required for repairs after expiration of the guarantee
period and for trouble caused by problematic handling by the
customer even during the guarantee period.
● OLYMPUS CORPORATION keeps repair parts for this product for
approximately five years after the end of production of the product.
Accordingly, in principle repairs are accepted during this period. As
repair may be possible even after this period, please contact your
dealer or a service station in your neighborhood.
● Warranty, repair, and service for this product are valid only in
Japan. Repair is not possible overseas.
● Incidental damages from defects of this product (expenses
required for diving, shooting expenses, loss of profit from photos,
etc.) shall be excluded from the guarantee. In addition, transport
expenses etc. related to repair shall be paid by the customer,
independent of whether they are incurred during or after the
guarantee period.
with pure water is sufficient.
• Do not use commercial defogging agents. Always use the original
Olympus defogging silica gel.
• Do not use adhesive for repairs or other purposes. When repair is
required, please contact a service station of OLYMPUS
CORPORATION or your dealer.
: Please tell me about repairs.
: Please contact a service station of OLYMPUS CORPORATION
or your dealer, if repair should be necessary. Do not try to repair,
disassemble or modify the Case yourself. Repair, disassembly or
modification by you or third parties not authorized by Olympus
invalidates the guarantee.
: What are the model numbers and the prices of the PT-021
accessories?
: The following accessories are being sold.
(1) O-ring for the PT-021 body (POL-021 1,050 with tax): This is a
silicone rubber O-ring packing to be installed in the PT-021 body
to make it waterproof. O-rings for other Case models cannot be
used.
(2) Silicone O-ring grease (PSOLG-1/ 840 with tax): This is a special
grease for silicone O-ring maintenance.
(3) Silica gel (SILCA-5/ 525 with tax): This is a desiccant used to prevent
fogging of the glass parts of the Case. The quantity is five bags.
(4) LCD hood (PFUD-04/ 1,05
0
with tax): This hood is installed on
the LCD monitor window of the Case to make it easier to see the
LCD monitor of the camera.
(5) Balance weight for PT-021 (PWT-021/ 2,625 with tax): This is a
weight intended to bring the Case close to neutral buoyancy in sea
water. Under consideration of the environment, no lead is used.
❈You can order in large computer shops and camera mass sale stores.
❈Please contact your dealer or a service station of OLYMPUS
CORPORATION when replacement is required. Replacement will
be made against payment.
Q13: How can I take good underwater photos?
A13: Olympus's ZUIKO CLUB online school website has a page describing
underwater shooting techniques. You can access this page at the
following link:
URL: http://www.olympus-zuiko.com/school/index.html