Getting technical support – RadioLAN Campus BridgeLINK User Manual
Page 130
890-007 Rev. A 01/28/99
Page 120
© 1999 RadioLAN, Inc.
Getting Technical Support
If you have technical questions or have determined that your equipment is damaged, RadioLAN offers a number
of ways to get assistance:
1. Contact your local RadioLAN reseller from which you purchased the product.
2. See the RadioLAN Web Site for technical assistance:
http://www.radiolan.com
When your browser accesses the Web Site, click Technical Support.
3. You can reach RadioLAN Technical Support directly, by dialing:
Toll free:
888-2-RADIOLAN (888-272-3465), or (408) 616-6333
4. Alternatively, you can reach our technical staff at the following e-mail address
Please have the following information available and ready:
•
Your name, address, and phone number
•
The serial number of the RadioLAN part in question
•
A description of the problem that you are experiencing
Technical Support may ask you to run tests and give results of those tests. It is therefore best if you are located
as close as possible to the CPU when you call.