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While on an active call, Using call hold, Transferring a call – Nortel Networks NN10300-020 User Manual

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While on an active call

Follow these procedures to put a call on hold, transfer a call, use the mute
key, and use the conference call feature.

See

Figure 1 "IP Phone 2007 components" (page 9)

for the location of the

keys.

Navigation

“Using call hold” (page 39)

“Transferring a call” (page 39)

“Using conference call ” (page 40)

“Using the mute feature” (page 41)

Using call hold

The hold feature allows you to suspend a call without terminating it. Follow
this procedure to use the hold feature.

Step

Action

1

To put the call on hold, press the Hold key.
The call is suspended. On the display, an indicator flashes
beside the line on which the call is held.

2

Press the key beside the flashing indicator in the display.
The call is active again.

--End--

Transferring a call

Follow this procedure to transfer a call to another extension.

Carrier VoIP

Nortel IP Phone 2007 User Guide (CICM)

NN10300-020

02.03

Standard

7 March 2008

Copyright © 2007, 2008 Nortel Networks

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