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Troubleshooting, Problem solution – Philips AZ5836 User Manual

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English

WARNING
Under no circumstances should you try to repair the system yourself, as this will invalidate the
warranty. Do not open the system as there is a risk of electric shock.

If a fault occurs, first check the points listed below before taking the system for repair. If you
are unable to remedy a problem by following these hints, consult your dealer or service center.

Problem

Solution

No power.

Check if the AC power cord is properly
connected.

is displayed.

Insert a disc.

Check if the disc is inserted upside down.

Wait until the moisture condensed at the lens
has cleared.

Replace or clean the disc, see “Maintenance”.

Use a readable disc or correctly recorded format
MP3-CD.

No picture on TV screen.

Select the appropriate video input mode on the
TV set.

Check if the TV set is switched on.

Check the video connection.

Check if the system is securely connected.

No colour on TV

TV has a colour system standard. If the disc’s or
DVD system’s colour system is different than
your TV’s colour system, the picture may be
distorted or colourless.

Change the system t the respective PAL or
NTSC setting.

Distorted or poor picture.

Sometimes a slight picture distortion may appear.
This is not a malfunction.

Clean the disc.

The aspect ratio of the screen

The aspect ratio is fixed on the DVD disc.

cannot be changed even though

The aspect ratio may not be changed for some

you have set the TV shape.

TV systems.

The DVD player does not

Check the source switch on the disc mode.

start playback.

Insert a readable disc.

Check the disc type, color system and region
code.

Clean the disc.

Place the disc with the playback side down.

Press SYSTEM MENU to turn off the setup
menu.

Cancel the parental control rating function or
change the rating level.

Moisture has condensed inside the system.
Remove the disc and leave the system turned on
for about an hour.

Troubleshooting

AZ5836_58_P01-31_Eng

2008.3.13, 10:29

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