Polycom SpectraLink 1725-36028-001 - Manual (Page 98)

SpectraLink 8000 Telephony Gateway Administration Guide
Alarm Message Error Description Action
Note: Radio alarms usually indicate internal software errors. Usually there will be no external indication
of a problem.
Radio Invalid Free Level Internal software error Call Polycom Customer
Service.
Radio No IP Address Internal software error
Radio No IP Packet Internal software error
Radio IP Packet Error An IP packet with insufficient IP
header length Possible network problem,
contact network vendor.
Radio SRP
1
Packet Error Incompatible software between
handset and SpectraLink 8000
Telephony Gateway Call Polycom Customer
Service.
Provide software version
information.
Radio SRP Invalid AID Incompatible software between
handset and SpectraLink 8000
Telephony Gateway.
Possible network error. Call Polycom Customer
Service. Provide software
version information.
If versions are compatible,
contact network
administrator.
Radio SRP Invalid Hook
State Incompatible software between
handset and SpectraLink 8000
Telephony Gateway Call Polycom Customer
Service.
Provide software version
information.
Radio Key Buffer Full Key presses are too fast to
process. Slower key presses
Radio SRP Opcode Error Incompatible software between
handset and SpectraLink 8000
Telephony Gateway Call Polycom Customer
Service.
Provide software version
information.
Radio Unknown Timeout
State Internal software error Call Polycom Customer
Service.
Radio Unknown line event Internal software error
Radio Unknown SRP event Internal software error
Radio SRP event alloc failed Too many network events
queued for handset. Possible
network problem or
interference. Contact network
administrator.
Radio Audio TX queue not
empty Unable to process all
transmissions within 10 ms.
Indicates high traffic on network Contact Polycom Customer
Service to diagnose traffic
problem.
1 SpectraLink Radio Protocol: See Network Status section.
98 PN: 1725-36028-001_T.doc