Troubleshooting tips – Philips TV Receiver User Manual
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Troubleshooting Tips
Symptom
Possible Causes
What you should do
• Press the
key to exit menu from screen.
Press the
key again to display menu.
Press the
ï
key to select the menu second item on the
menu and the
Æ
key to enter into the next menu level.
Press the
Æ
key again and use the
ï
key to select the
fifth menu item.
Press the
Æ
key enter into the next menu level.
Use the
О п
keys to to select correct language.
Press the
OK
key confirm selection.
Press the
key to exit menu from screen
Cannot access Install • AV EXTERNAL or HD
• Press AV key and select TV mode. You can now
menu
mode is selected.
access Install menu by the
(analogue TV menu)
key.
PC modes do not
• Wrong connections
• Check whether connections are correct.
work
(For more details on connection to the PC
equipment, see “Connection Guide”.
• Wrong source selected.
• Check whether the source is correctly selected.
Press
button to enter Source list and select
the correct source.
• Wrong display resolution
•
Check whether you have configured the computer on
a compatible display resolution (see
“Using your TV
as PC Monitor” on page 29)
.
• Wrong setting of PC
• Check graphic card setting of PC.
graphic card
S-Video colour
• Wrong detection of
• Check whether power cord is properly connected
becomes faint
signal
• Press the P +/– key on the remote control and do a
channel up followed by a channel down.
Black bar on top
• PC refresh rate too high
• Change PC refresh rate to 60 Hz.
and bottom of
screen in PC mode
Cannot access digital • Still in Analogue mode
• Press the
key to switch to Digital mode.
menu
Some channels or no • TV antenna not properly
• Check connection of TV antenna to digital equipment.
channels are found
connected to the digital
after channel scan
equipment
• Antenna wall socket
• Check condition of antenna wall socket and replace
may be damaged
if antenna wall socket is damaged.
Unable to understand • Wrong language selected
the language on accidently
screen to operate set
Warning concerning stationary images on the TV screen
A characteristic of Plasma Display Panels is that displaying the same image for a long time can
cause a permanent after-image to remain on the screen. This is called phosphor burn in.
Normal use of the TV should involve the showing of pictures that contain constantly moving
and changing images that fill the screen.