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Audio & cd device, Audio & cd device -10 – Phoenix Gold pmn User Manual

Page 138

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Troubleshooting

8 - 10 Problems & Possible Solutions

8

Audio & CD Device

Problem

Possible Cause - Solution

The sound cannot be
heard or the volume is
very low.

The volume might be set too low. Check the volume control in the Volume Control Panel
in the Windows taskbar, or use the key combination Fn + F11 and F12 (see

“Function

Keys and Numeric Keypad” on page 2 - 14

) to adjust.

The compact disc cannot
be read.

The compact disc is dirty. Clean it with a CD-ROM cleaner kit.

The compact disc tray
will not open when there
is a disc in the tray.

The compact disc is not correctly placed in the tray. Gently try to remove the disc using the
eject hole (see

“Loading Discs” on page 2 - 7

).

The DVD regional codes
can no longer be
changed.

The code has been changed the maximum 5 times. See

“DVD Regional Codes” on

page 2 - 9

.

Media Warning

When manually ejecting a CD/DVD, DO NOT use a sharpened pencil or similar object which may break, and be-
come lodged in the hole.