Troubleshooting guide – Panasonic SC-PT565 User Manual

Page 40

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Troubleshooting guide

Picture

(Continued)

Picture stops.

[DivX]

≥ Picture may stop if the DivX files are greater than 2 GB.

—

Picture size does not fit the
screen

≥ Change “TV ASPECT” in the “VIDEO” menu.
≥ Use the TV to change the aspect.
≥ Change the zoom setting. (“ZOOM” in Menu 2)

—

Menu is not displayed correctly.

≥ Restore the zoom ratio to “NORMAL”. (“ZOOM” in Menu 2)

Auto zoom function does not work
well.

≥ Turn off TV’s zoom function.
≥ Zoom function may not work well, especially in dark scenes and may not work depending on the

type of disc.

—
—

When playing PAL disc, picture
distorted.

≥ Set “TRANSFER MODE” in Menu 2 to “AUTO”.

iPod operation

Cannot charge or operate.

≥ Check that the iPod is connected firmly.
≥ The battery of the iPod is depleted. Charge the iPod, and then operate again.

—

Cannot display iPod
photos/videos on the TV

≥ Ensure the video connection to the VIDEO OUT terminal on this unit.
≥ Operate the iPod menu to make the appropriate photo/video output settings for your TV. (Refer to

operating instructions of your iPod.)

—

HDMI or progressive video

There is ghosting when HDMI or
progressive output is on.

≥ This problem is caused by the editing method or material used on DVD-Video, but should be

corrected if you use interlaced output. When using the HDMI AV OUT terminal, set “VIDEO
FORMAT” in Menu 5 to “480i” or “576i”. Or, disable the HDMI AV OUT connection and use other
video connections.

≥ When using the COMPONENT VIDEO OUT terminal, set “VIDEO OUT (I/P)” in “VIDEO” menu to

“INTERLACE”. (Alternatively, press and hold [CANCEL] until “PRG” disappears from the main unit
display.)

Pictures not in progressive
output.

≥ Select “PROGRESSIVE” in “VIDEO OUT (I/P)” in “VIDEO” menu.
≥ The unit’s VIDEO OUT terminal outputs an interlaced signal even if “PRG” is displayed.

—

Radio

Distorted sound or noise is heard.
“ST” flickers or does not light.

≥ Adjust the position of the FM or AM antenna.
≥ Use an outdoor antenna.

—

A beat sound is heard.

≥ Turn the TV off or move it away from the unit.

—

[Australia[and[N.Z.] A low hum is
heard during AM broadcasts

≥ Separate the antenna from the other cables.

—

USB

The USB drive or its contents
cannot be read.

≥ The USB drive format or its contents is/are not compatible with the system.
≥ The USB host function of this product may not work with some USB devices.
≥ USB devices with storage capacity of more than 32 GB may not work in some instances.

—
—

Slow operation of the USB device.

≥ Large file size or high memory USB device takes longer time to read and display on the TV.

—

Wireless system

[PT865]

No sound.

≥ Ensure that the digital transmitter is fully inserted into the slot of the main unit.
≥ Ensure that the wireless system is plugged into the mains socket and is turned on. Ensure “ [W1] ”

is displayed on the main unit’s display.

12
13

The indicator on the wireless
system keeps flashing between
red and green.

≥ There is a power supply problem. Consult the dealer.

—

TV displays

“

/”

≥ The operation is prohibited by the unit or disc.

—

“THIS DISC MAY NOT BE PLAYED
IN YOUR REGION.”

≥ Only DVD-Video discs that include or have the same region number as the one on the rear panel of

this unit can be played.

Cover
page

“AUTHORIZATION ERROR”

[DivX]

≥ You are trying to play the DivX VOD content that was purchased with a different registration code.

You cannot play the content on this unit.

“RENTAL EXPIRED”

[DivX]

≥ The DivX VOD content has zero remaining plays. You cannot play it.

SC-PT560_860GN-RQTX0099-B_eng.book Page 40 Monday, January 28, 2008 10:23 AM