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Helpful hints, Before requesting service – Panasonic VP-31GN User Manual

Page 45

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Helpful Hints

45

Before Requesting Service

Disc play

Picture

VHS picture

Play doesn’t start (or stops
immediately) when you press
[

1] (PLAY).

≥Condensation has formed: Wait 1 to 2 hours for it to evaporate.
≥This unit cannot play discs other than those listed in these operating instructions.
≥This unit cannot play DVD-Video with a region number other than “2, 3”, “ALL” or multiple

region numbers including “2, 3”.

≥The disc may be dirty and may require cleaning.
≥Ensure that the disc is installed with the label of the side to be played facing upwards.
≥Check that the DVD-RAM has something recorded on it.

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5
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No menu play.

≥This function depends on software availability.

No subtitles.

≥This function depends on software availability.
≥Subtitles are cleared from the TV. Display the subtitles.
≥Subtitle’s position is wrong. Adjust the position.

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34

Soundtrack and/or subtitle
language is not the one selected
with the SETUP menu.

≥This function depends on software availability.

Cannot change angle.

≥This function depends on software availability. Even if a disc has a number of angles

recorded, these angles may be recorded for specific scenes only.

Folders deeper than the eighth
layer on a data CD are not
displayed correctly.

≥Folders deeper than the eighth layer are displayed as if there were in the eighth layer.

You have forgotten your ratings
password.
Reset all the settings to Factory
Preset.

≥While stopped and “DVD” is the source, press and hold [REW6] (VHS), [PLAY1]

(DVD) and [OPEN/CLOSE

<] on the unit for about 3 seconds until “Initialized” disappears

from the TV. Turn the unit off and on again.
All settings will return to the default values.

The progressive out indicator
does not light.

≥Go to “Video” in the SETUP menu, and select “Enable (NTSC Disc Only)” in “Progressive

Out (Component)”.

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The unit doesn’t play the data
type (MP3/WMA or JPEG)
selected in “Mixed Disc – Audio
& Stills” in the SETUP menu.

≥Reload the disc for the setting to be effective. Press [OPEN/CLOSE<] to open the tray,

then press [

1](PLAY) to start play.

No picture.

≥Check the connection.
≥Make sure the TV is on.
≥Ensure the video exclusive channel (or AV input) is selected.

Also adjust the channel on the TV. (Also refer to the instructions for the TV.)

8

The picture shown on the TV is
not normal.
(The sides of the picture are cut
off, the picture is stretched
horizontally, or black bands
appear at the top and bottom of
the screen.)

≥Go to “Video” in the SETUP menu, and change “TV Aspect” to suit your TV.
≥Change the aspect of TV to the correct one.

If your TV cannot change the aspect when input is progressive,
try changing “4:3 Aspect” with the on-screen menu icons. If the problem still persists, press
[PROGRESSIVE] to cancel the progressive output.

≥Turn off the zooming feature of your TV if you are using Variable Zoom.
≥Ensure that the unit is connected directly to the TV, and is not connected through an A/V

selector or other equipment.

≥Connect to the component video input terminals on a 480P compatible TV (Video will not

be displayed correctly if connected to an incompatible TV).

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13, 39

35

8

The picture on the TV disappears
or stripes appear on the screen.

≥Mobile telephone chargers can cause some disturbance.
≥The TV antenna cable is too close to the unit. Separate the antenna cable of the TV from

the unit.

The SETUP menu and other
screens shown on the TV are
displayed incorrectly.
Colours appear faded.

≥The unit and TV are using different video systems.

Use a multi-system or PAL TV.

The picture is noisy or is in black
and white.
Horizontal bars or lines run
down the screen.

≥Adjust the tracking.
≥The TV has not been tuned to the unit. Tune the TV to the unit.
≥Make sure the TV’s input setting is correct.
≥The video heads are dirty: clean them with a head-cleaning cassette.
≥The video heads are worn: consult your dealer.
≥The tape is old or damaged.
≥You cannot correctly play tapes recorded with other systems.

Go to “OPTION” and change “NTSC PB SELECT” to suit the recording.

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The blue back appears during
play.

≥You are playing a blank or poor quality part of the tape.
≥You can damage the unit if you play dirty or damaged tapes and this can cause the blue

back to appear. Consult your dealer.

The picture jiggles.

≥Adjust the vertical hold.
≥Adjust the TVs vertical hold. Refer to your TV’s operating instructions.

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