Palm IIIc - Manual (Page 208)

Page 200 Frequently Asked Questions
Software installation problems
Problem Solution
When I install Palm
Desktop software I get an
error that a modem is
attached to my serial port,
but there is no modem
attached. Take your organizer out of the cradle
and install Palm Desktop software
again.
I cannot install Palm
Desktop software with
Windows 95/98. Try the following:
1. Disable any virus scanning software
on your computer.
2. Press CTRL-ALT-DELETE and end all
tasks except Systray and Explorer.
3. Make sure your computer has at
least 20MB disk space.
4. Delete all temporary files.
5. Run ScanDisk on your computer.
6. Reinstall Palm Desktop software.