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Appendix b, Frequently asked questions, Appendix b: frequently asked questions – Palm IIIc User Manual

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Appendix B

Page 199

Appendix B

Frequently Asked Questions

If you encounter a problem with your Palm IIIc™ organizer, do not
call Technical Support until you have reviewed the following list of
frequently asked questions, and you have also reviewed the
following:

The README file and HelpNotes located in the folder where you
installed the Palm™ Desktop software on your computer (or on
your installation CD or diskettes)

The Palm Desktop online Help

The “Palm Support Assistant” knowledgebase, accessible at

http://www.palm.com

under the Support section

The most recent Palm IIIc organizer HelpNotes on your regional
web site

If you are still having problems, contact Technical Support. For US
and International telephone numbers, see the Technical Support card
that comes with your organizer.

Note: Thousands of third-party add-on applications have been

written for the Palm Computing

®

platform. Unfortunately, we

are not able to support such a large number of third-party
applications. If you are having a problem with a third-party
application, please contact the developer or publisher of that
software.