Lifescan SureStep Pro - Manual (Page 96)

Troubleshooting
84
If you cannot resolve a problem, call LifeScan Healthcare Professional Line:
1 800 524-7226 (USA)
1 888 353-0800 (Canada)
Error 6
System Error The bedside unit
detected a problem
with the electronics. 1.Wipe contact points in lens
area with cloth moistened
with water to remove
residual bleach. Dry
thoroughly, but
NOTE: Before cleaning
contact points, compare
color of test strip confirma-
tion dot to Color Chart on
test strip bottle. If glucose
level is very high or very low,
take appropriate steps to
monitor patient and provide
medical care.
• Repeat test with new
test strip.
• Make sure test strip lot
number (and code)
entered at bedside unit
matches number on test
strip bottle.
2.If you continue to get any
error message, obtain a
laboratory result. Take
appropriate steps to
monitor patient and
provide medical care while
awaiting laboratory result.
3.Contact LifeScan for help.
ERROR
POSSIBLE
CAUSE
SOLUTION
BU.book Page 84 Monday, October 28, 2002 11:14 PM