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Troubleshooting – Lochinvar Shield SNA285-125 User Manual

Page 66

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66

13

Troubleshooting

Table 13E (continued from previous page) Troubleshooting Chart - Fault Messages Displayed on Water Heater
Interface

FAULT

DESCRIPTION

CORRECTIVE ACTION

Temp O/Shoot

(continued)

The temperature rise across the heat
exchanger has exceeded the set
parameters for the water heater.

• Verify that the system is full of water and that all air

has been properly purged from the system.

• Verify that the water heater is piped properly into the

heating system. Refer to Section 6 - System Piping
for the proper piping methods for the Shield water
heater.

• Check for 120 VAC to the water heater pump motor

on a call for heat. If voltage is not present, check the
wiring back to the main control board. Replace the
main control board if necessary.

• If 120 VAC is present on a call for heat and the water

heater pump is not operating, replace the pump.

• Verify that the water heater pump is set to the proper

speed or that the pump is the proper size.
Reference Section 6 - System Piping for water heater
pump specifications.

Heat exchanger outlet water temperature
has exceeded the maximum outlet water
temperature.

• Verify that the system is full of water and that all air

has been properly purged from the system.

• Verify that the water heater is piped properly into the

heating system. Refer to Section 6 - System Piping
for the proper piping methods for the Shield water
heater.

• Check for 120 VAC to the water heater pump motor

on a call for heat. If voltage is not present, check
wiring back to the main control board. Replace the
main control board if necessary.

• If 120 VAC is present on a call for heat and the water

heater pump is not operating, replace the pump.

• Replace the main control board.

Parameters

Progr

(will require a manual

reset once the condition

has been corrected. Press

the RESET button on the

display to reset.)

After downloading parameters from a
laptop, the main control board must be
reset.

• Press the ENTER/RESET button on the display

panel.

Blocked Drain

SW

(will retry after 5

minutes. RESET may be

pressed after condition is

corrected.)

The blocked drain switch has detected
excessive condensate build up inside the
unit.

• Check condensate tube from unit to floor drain for

proper installation and obstructions.

• Inspect condensate trap for blockage. Clean if

necessary.

• Check for loose wiring connection at wire harness

plug.

• Bad blocked drain switch. Replace switch.

Installation & Service Manual

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