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Troubleshooting guide – Kenwood KDV-3241Y User Manual

Page 38

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KDV-3241Y

Troubleshooting Guide

What might seem to be a malfunction in your unit
may just be the result of slight misoperation or
miswiring. Before calling service, first check the
following table for possible problems.

General

?

The power does not turn ON.

✔ The fuse has blown.

☞ After checking for short circuits in the wires,

replace the fuse with one with the same rating.

✔ The speaker wire has a short-circuit or touches

the chassis of the vehicle, and then the protection
function is activated.
☞ Wire or insulate the speaker cable properly and

press the reset button.

?

No sound can be heard, or the volume is low.

✔ The fader or balance settings are set all the way to

one side.
☞ Center the fader and balance settings.

✔ The input/output wires or wiring harness are

connected incorrectly.
☞ Reconnect the input/output wires or the wiring

harness correctly. Refer to the to Terminals> (page 36).

?

The sound quality is poor or distorted.

✔ One of the speaker wires is being pinched by a

screw in the car.
☞ Check the speaker wiring.

✔ The speakers are not wired correctly.

☞ Reconnect the speaker wires so that each output

terminal is connected to a different speaker.

Tuner source

?

Radio reception is poor.

✔ The car antenna is not extended.

☞ Pull the antenna out all the way.

✔ The antenna control wire is not connected.

☞ Connect the wire correctly, referring to the

section (page
36).

Disc source

?

The specified disc does not play, but another one

plays instead.
✔ The specified CD is quite dirty.

☞ Clean the CD.

✔ The disc is severely scratched.

☞ Try another disc instead.

Audio file source

?

The sound skips when an Audio file is being

played.
✔ The media is scratched or dirty.

☞ Clean the media, referring to the CD cleaning of

the section on (page 7).

✔ The recording condition is bad.

☞ Record the media again or use another media.