Sharp FO-2970M User Manual

Page 129

Problems and Solutions

127

10. T

roub

hooti

The quality of copies is
poor and/or black spots
appear.

• Any dirt or material on the scanning glass will

cause spots to appear on copies and transmitted
faxes. Clean the scanning glass as explained in
Chapter 9.

Dots appear at regular
intervals on received
documents and copies.

• The drum cartridge may be damaged. Replace the

drum cartridge.

Answering machine connection

Problem

Solution

The answering machine
connection does not
operate properly.

• Make sure your fax machine's reception mode is

set to A.M.

• Make sure your fax machine's TEL. LINE jack is

connected to the wall jack. Make sure your fax
machine's TEL. SET jack is connected to your
answering machine's telephone line jack (not the
answering machine's extension phone jack).

• Make sure your answering machine's outgoing

message is under 10 seconds.

• Make sure that the Quiet Detect Time setting is set

to three or four seconds (see Chapter 6).

• Make sure that the Distinctive Ring function is set

to OFF SETTING (see Distinctive Ring in Chapter
7).

• If you have checked all of the above and the

hookup still doesn't operate properly, call the
Customer Assistance Center.

all-fo2970.book Page 127 Monday, July 24, 2000 7:45 AM