Samsung Version 2.1 User Manual
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Table Of Contents OfficeServ Link Version 2.1 User Guide
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© SAMSUNG Electronics Co., Ltd. Page v
Table of contents
Preface iii
About This Manual .................................................................................................................iii
Conventions ...........................................................................................................................iii
Table of contents ............................................................................................................ v
Chapter 1 Introduction ................................................................................................... 7
Overview of OfficeServ Link...................................................................................................7
Various Connections to PBX systems................................................................................. 7
Various Option Settings ...................................................................................................... 7
License Management ......................................................................................................... 7
Evaluation Period................................................................................................................ 7
Chapter 2 Installation of Link......................................................................................... 9
Preparation for installing Link .................................................................................................9
Computer System Requirements........................................................................................ 9
DCS Key Telephone Requirements .................................................................................... 9
Configuration Environment...................................................................................................10
System Administration Requirements .................................................................................. 11
Installation ............................................................................................................................ 11
Post Installation ....................................................................................................................16
Checking the registered program group ........................................................................... 16
Installing the Link License................................................................................................. 16
Chapter 3 OfficeServ Link Settings ............................................................................. 17
Executing OfficeServ Link ....................................................................................................17
Description of Link Main Window.........................................................................................18
Configuration of Link Main Window .................................................................................. 18
Communication Environment Setup ....................................................................................20
Connection mode to telephone system ............................................................................ 20
Communication environment setup for SIM / Serial cable connections ............................ 21
Communication Environment Setup for TCP/IP connections............................................ 21
Communication Environment Setup for user connection in standby ................................ 22
Example of Environment Setup ........................................................................................ 23
Option Settings.....................................................................................................................24
Normal option ................................................................................................................... 24
Message Monitoring and Saving Option ........................................................................... 25
SMDR / UCD Transmition Options.................................................................................... 27
OfficeServ Call+ Function Support Option ........................................................................ 27
Link State Message Display Option .................................................................................. 27
Link Display Language Option.......................................................................................... 28
Switch Link Recovery Try Count Option ........................................................................... 28
Recovery Try Time Period Option ..................................................................................... 28